Senior CRM Data Officer

Salary: Upto £34,000
Position: Permanent
Location: London

As part of the role, you will be responsible for proactively ensuring all Gift Aid gets consistently captured within the CRM, identifying root-causes for not claiming and improving business processes where needed.

You will be a focal point for CRM Data Imports, contributing to developing a culture of continuous improvement within the organisation and with the aim of maximising Gift Aid and streamlining data flows where possible.


You will be a data enthusiast. 

You will be highly organised and have significant experience using Donor Management Systems for data import and data maintenance.

Have experience of database marketing requirements.

Experience with queries and exports, preferably with Raiser’s Edge / Microsoft Dynamics.

Comfortable with Microsoft Access for building data import tools and Excel for data manipulation and reporting.

A good understanding of the GDPR and fundraising practices.

You will have strong project management skills, along with good interpersonal skills, both written and verbal.

You will be able to work under pressure, positive and resilient. 

To Apply please send us your CV 

  1. Keith Smith, Community Engagement Manager at Battersea Dogs & Cats Home
    "Professional and supportive" I have been employed in the same job for the last 10 years and felt to push and challenge myself I needed a change of direction. I posted my C.V on an employment website regarding my interest in a post. Within a short space of time I received a phone call and had an over the phone assessment. Within days I was notified that I had an interview. Becky helped me prepare for my interview very well and on the same day I was promptly called to say that I was offered the job.
  2. James Hale, Marketing & Membership Manager at NAM Aidsmap
    Becky approached me at an opportune time to find a new position, and then provided an excellent background to both the position and the company to ensure my success at interview. The thorough understanding of both the position on offer and my own skill set made for a good fit for both parties, and I hope to be able to use her services again when the time comes to make a further move in my career.